Refund Policy

Refund Policy

Refund Policy for Thunder-hosting

We firmly believe in our products and their ability to improve your business’ efficiency. If you’re having trouble enjoying the full benefits of our products we would be happy to work through those issues with you.

We suggest you to try our free demo before buying any PAID Products.

Refund Policy for Services

We firmly believe in our products and their ability to improve your business’ efficiency. If you’re having trouble enjoying the full benefits of our products we would be happy to work through those issues with you.

We are sorry that there is no refund for this product because we are offering a free trial demo.

GENERAL TERMS

Refunds are not issued for server failure/issues, lack of features or if your device does not meet the Software and server Requirements. Any disputes opened for legitimate service purchases after the money-back guarantee period is over will result in a suspended service until the dispute is resolved.

Our money back guarantees cover all paid services we sell. We willingly provide support during your free trial, if applicable, and throughout the life of your service. Should you not be satisfied with our service within our money back guarantee period, we will issue a refund on request, should a feature be lacking or errors are occurring. We will not issue a refund in the case that you have changed your mind about needing our service. If you aren’t able to co-operate with us to troubleshoot/support any issues or questions you have about app operation, we may be unable to provide a refund.

 

Refund on Services

If you still have any specific queries regarding our Refund Policy, you may contact us directly  on our support ticket system or via email: support@thunder-hosting.net